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1. |
The date has passed to
send in the deposit. Can I still register? |
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Please call/e-mail after that
date to inquire. The deadline listed is used to determine if we have the
minimum number of registrants needed to hold the program. If we do meet
the minimum, we will continue to take additional registrations. If not,
the program will be cancelled. It is very helpful to us if you register
early so that we do not have to cancel programs. Deposits will be refunded
if we cancel the program. |
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| 2. |
Can I register over the
phone without a deposit and then mail my payment? |
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No. Registrations are not accepted without the deposit.
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3. |
Can I register with a
credit card? |
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We do not accept credit card payments. Payments must be made with either
cash or check.
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4. |
Is the deposit in
addition to the program fee?
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No. The deposit will be deducted from the program fee.
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5. |
What if I cancel my
registration? Can I get my deposit back?
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No. The deposit is
our guarantee that you will be attending the program. We have limited
space and we pay the presenter based on the number of registrations.
Therefore, it is non-refundable and non-transferable. If the Center
cancels a program due to low registration, we will refund your deposit.
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6. |
What if I need to
arrive late or leave early? Can you reduce my fee? |
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No. The fee is for
the duration of the program as written in the booklet.
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7. |
Do you have private
bedrooms? Do I have to share a room? |
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All bedrooms are private, single rooms with a sink. We have 3 bedrooms
with double beds for couples who wish to share a room.
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8. |
Do I need to bring my own
linens and towels?
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No. Your bed is made with fresh linens when you arrive. Clean towels are
placed in your room. If possible before you leave, you can assist us by
stripping your bed and placing your dirty linens in the laundry chute. If
you are able, we also appreciate if you remake your bed with the clean
linens that are in your closet.
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9. |
Are meals included?
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Meals are
included. Weekend programs include five meals (three on Saturday and two
on Sunday). Generally, the bigger meal is served at lunch, while dinner is
the lighter meal. Snacks and beverages are available in the snack room at
all times.
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10. |
Do you accommodate food
allergies and medical needs?
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Yes, please let us
know of allergies and medical conditions relating to food when you
register for a program. We need two (2) weeks notice for meal planning and
food ordering. Please do not ask the cook to accommodate your needs once
you are here, as the menu is pre-planned and we may not have the
ingredients on hand to meet your needs.
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11. |
Do you offer vegetarian
and/or vegan choices? |
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Yes. Please notify
us at least two (2) weeks ahead of your arrival.
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12. |
I am on a weight loss diet.
Will you meet my meal plan or dietary needs?
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We are not able to
accommodate personal dietary preferences, as we do not serve individual
meals. Our meals are healthy, homemade, and served buffet style. If you
wish, you are welcome to use our guest refrigerator for food brought from
home as a supplement.
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13. |
Can I see a menu?
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We do not offer menus. Meals, which are the
cook's choice, are healthful,
balanced, and diverse, including the main entrée, one or more
salads/vegetables, appropriate starches, and dessert. We rely heavily on
fresh produce, using local sources whenever possible. Two weeks before
your program the cook takes into consideration allergy and medical needs
of the group and prepares meals that will be served buffet style. Our food
evaluations consistently rate "excellent" & "5 stars." |
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14. |
Is there a strict arrival/departure time?
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Arrival: You can arrive up to one hour before the program begins. If you
would like to arrive earlier, please call the Center to check if that is
possible.
Departure: Please depart at scheduled time.
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15. |
What
time do I have to be sure all my belongings are out of my assigned
bedroom?
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When there is
another group arriving that evening, you will be asked to vacate your room
in the morning. Otherwise, you may keep your belongings in your room until
the close of the retreat.
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16. |
Can I schedule a massage
once I arrive?
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Massage must be
booked in advance. It is offered for private retreats and directed
retreats. It is not available for weekend programs unless otherwise noted
in the program description.
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Can I bring my dog/cat? |
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No. Please make
other arrangements for your pets. Even well behaved pets shed and create
extra cleaning costs due to animal dander. If you have a service
animal, please contact us.
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Do you have daycare?
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No. Please make
other arrangements during your stay.
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Can we burn
candles/incense? |
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Candles and incense are not allowed in bedrooms. Retreat leaders, please
speak to the host staff before using candles and incense in meeting rooms.
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| 20. |
Can I work at the Center
while I am on retreat to pay for my retreat?
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No. We do not
offer work in exchange for retreats.
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Can I volunteer at the Center?
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Yes. Volunteers
are needed in housekeeping and landscaping. For every 25 hours of
volunteer time, a certificate for a free retreat weekend is earned. You
cannot earn volunteer hours while you are on a retreat.
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22.
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How can a person reach me
in an emergency? Do you have a public phone?
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If you do not have
a cell phone, your family can call the Center. A message will be brought
to you as soon as possible. On weekends, the director checks for messages
regularly. We do have a public phone available for local calls. Please
bring a calling card for long distance calls.
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23.
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Can I bring my cell phone
to the retreat center? |
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You may bring your
cell phone to the retreat center, but please turn off the ringer while you
are in the building. |
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24.
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Lost and Found |
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Items left
behind will be held for 30 days. Unclaimed items will be thrown away or
given to charity. |
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additional information FOR Hosted groups |
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25. |
What is the
difference between Sponsored and Hosted programs? |
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Sponsored:
Our programs that are open to all. We put on the program, it is listed in
our booklet and on our webpage. We do the advertising, take the
registrations and pay the presenter.
Hosted: Your program. We supply your meeting room and meals. You are responsible for
advertising and registrations. Payment will be made to Living Water with one check.
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26. |
What additional supplies
do you offer?
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We have (at no additional
charge) TV/VCR/DVD player, CD player, flipchart stand, overhead projector,
podium, microphone, display tables and chalk boards. You supply your own
flipchart paper, markers and pens.
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| 27. |
My group will need break
out space, what do you have? |
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We have
three (3) meeting rooms available. The Conference Room, Southwest
Room and Sun Room. The use of one meeting space is included in
your fee. You may reserve a second room at half-price during your
stay.
Please call the center to
schedule a tour of the meeting rooms.
Available no cost breakout
spaces:
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The Retreat leaders bedroom has an attached living room that can be used
as a small meeting space.
- In the summer: The gazebo.
- In the summer: Our screened-in porch adjoins the Conference Room.
Please do not use the Chapel as a breakout space. It is to be available at
all times for individual prayer and reflection.
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28. |
Do I have to pay for our
presenter?
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Yes, we do charge for your
presenter as another member of your group.
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29. |
Can we have meals or
snacks served in our meeting room? |
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No. Meals and
snacks are served in the snack room/dining room only. |
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